<aside> 💡 A public good chat API for the city’s suite of services - accessible via toll free SMS

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This project is currently being hacked on here, you can check out the latest deployment here.

Chat NYC is meant to offer fast, reliable and powerful assistance to every New Yorker with city related questions.

Scope

The scope is influenced by NYC 311

Transit

• The services should be aware of all live transit events, from bus arrival times, to subway outages, and be able to give you up to date recommendations on how to get where you want to go fast.

Maps

• The service should know the city like a veteran taxi driver. It should be able to locate intersections based on abstract definitions of landmarks, provide readable directions and nuanced recommendations such as shortcuts and have awareness of live hours of operation.

Entertainment

• The service should be aware of everything that is happening in the city, from parades, to parties, to movie nights in the park - the works. The service should be a trusted social advisor that helps fill the loneliness gap that we can often feel as people.

Legal

• The service should know the city’s most up to date legal codes and be able to offer links to regulations, bills, laws and bylaws

Triage